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Jollee Partners

AGENCY AUDIT

Diagnose Your Agency's Performance & Uncover Growth Opportunities

Is your agency struggling with profitability despite a full project pipeline? 

Are you experiencing scope creep, missed deadlines, or client dissatisfaction? 


An Agency Audit provides clear visibility into what's working, what isn't, and exactly where to focus your improvement efforts. 

THE AGENCY AUDIT PROCESS

DISCOVERY & ANALYSIS

ASSESSMENT & RECOMMENDATIONS

ASSESSMENT & RECOMMENDATIONS

  • Thorough review of existing SOWs, deliverables, and outputs
  • Evaluation of agency capability and performance against agreed scope
  • Focused interviews with key stakeholders to understand current challenges 

ASSESSMENT & RECOMMENDATIONS

ASSESSMENT & RECOMMENDATIONS

ASSESSMENT & RECOMMENDATIONS

  • Benchmark deliverables against industry standards
  • Identify gaps in service delivery and execution
  • Document findings and develop actionable recommendations

WHAT YOU'LL RECEIVE

The Agency Audit delivers a comprehensive report containing:

  • Performance Overview: Clear assessment of current service delivery, quality, and operational effectiveness
  • Scope Value Analysis: Detailed comparison of contracted vs. delivered services
  • Quality Assessment: In-depth evaluation of deliverable quality across all      service areas
  • Team Capability Assessment: Analysis of resource allocation and skill utilisation
  • Key Recommendations: Practical, implementable solutions for immediate improvement
  • Red Flags: Identification of critical issues requiring urgent attention

WHAT YOU'LL RECEIVE

Perfect For Agencies That Are:

  • Experiencing declining profit margins despite working harder
  • Dealing with constant scope creep and unbilled work
  • Struggling with high team turnover or burnout
  • Managing difficult client relationships or expectations
  • Preparing for growth but facing operational challenges

Why Choose an Agency Audit?

You'll get an objective, third-party assessment that provides clarity that's difficult to achieve when you're in the day-to-day operations. 


My extensive agency experience allows me to quickly identify patterns, problems, and opportunities that might otherwise remain hidden.

How long will it take?

Depending on how in-depth or high level you'd like to get, the audit can take between 2 - 6 weeks. 


This will depend on whether you want to carry out interview sessions with differing number of stakeholders, and how much data needs to be be reviewed. 

BOOK YOUR AGENCY AUDIT CONSULTATION


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